How to Fix ‘There was a problem resetting your PC’ Error Message

How to Fix ‘There was a problem resetting your PC’ Error Message


Whenever anything goes wrong with Windows 10, it first runs an Automatic Repair Wizard and fixes the issue. However, if the problem was not fixed, you have the option to reset the system. Resetting Windows 10 seems to be the best option to troubleshoot software-related problems, but what if you encounter errors while resetting your PC?

While attempting to reset Windows 10, users may encounter errors like ‘There was a problem resetting your PC.’ If you are also getting the same error message, even resetting requires some troubleshooting.

Also Read: How To Repair Windows Registry Errors

Steps to Fix ‘There was a problem resetting your PC’ Error Message

This is a standard error, but it can get your PC stuck in a reset loop, making it impossible to boot into your system without errors. In this article, we will share some of the best methods to fix the ‘There was a problem resetting your PC’ error message. Let’s check out.

1. Startup Repair

If you encounter an error message or stuck in the reboot loop, we recommend trying the Windows 10 Startup repair tool. Follow some of the simple steps given below.

Step 1. First of all, insert Windows 10 installation disc or bootable USB on your PC. Now restart the PC, and during the boot, press the F8 button.

Step 2. On the Windows Setup screen, click on the Repair your computer option.

click on the Repair your computer option

Step 3. On the next page, click on the ‘Troubleshoot‘ option.

click on the 'Troubleshoot' option

Step 4. Now click on the ‘Startup Repair.’

click on the 'Startup Repair.'

Step 5. Next, select the target operating system.

select the target operating system

That’s it! You are done. Windows 10 will find, scan and repair all the issues with your computer.

2. Run SFC Command

SFC or system file checker is a built-in utility of Windows 10. It’s mainly used to deal with corrupted system files. Sometimes, users get the ‘There was a problem resetting your PC’ error message due to corrupted system files. You can quickly fix corrupted system files by running the SFC command on Windows 10.

  • First of all, right-click on the Windows icon and select the option ‘Command Prompt (Admin)’
  • On the Command Prompt Window, type in ‘sfc /scannow’ and hit the Enter button.
  • Now, wait until the scan completes.

If the System File checker utility finds any problem, it will fix it on its own. Once the scan gets completed, restart your system to fix the ‘There was a problem resetting your PC’ error message.

3. Perform a System Restore

If both solutions failed to work, you might want to perform a system restore. System restore is another built-in tool designed to repair your damaged Windows 10 software and files. The feature restores your Windows settings to a previous point where everything is working fine. Here’s how to perform a system restore.

Perform a System Restore

  • Open Windows Search and type in ‘System Restore.’
  • Now click on the ‘Create a Restore Point’ option.
  • On the System Properties, click on the ‘System Protection’ tab.
  • Next, click on the ‘System Restore’ option, and in the next dialog box, click on the ‘Next’
  • Select the desired restore point and click on the ‘Next’ button.

Once done with the restore, restart your system. After the restart, you will be able to boot into your PC.

4. Disable the REAgentC.exe

If you are still unable to reset your Windows 10 operating system, you need to disable the REAgentC.exe. For those who don’t know, REAgentC.exe is an executable file used to configure the Windows Recovery Environment. If you encounter an error message while resetting your PC, then disabling the REAgentC.exe might help.

To disable REAgentC.exe, open Command Prompt with administrative rights. For that, right-click on the Start button and select ‘Command Prompt (Admin)’. On the command prompt window, enter the commands –

  • reagentc /disable
  • reagentc /enable

After executing the above two commands, exit the CMD and restart your system. After the restart, try to reset your system again.

5. Perform a clean installation

Perform a clean installation

If you are still unable to reset your PC after following the above methods, then you may want to perform a clean installation of Windows 10. However, if you can access your computer, make sure to backup your important files. Formatting Windows 10 is never easy, and you will lose all your files.

To install Windows 10 from a Pendrive or USB drive, follow our guide – How to Install Windows 10 From Pendrive/USB. The method shared in that guide will help you download & install the latest version of Windows 10 on your system.

This article is all about how to fix the ‘There was a problem resetting your PC’ error message. I hope this article helped you! Please share it with your friends also. If you have any doubts related to this, let us know in the comment box below.

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